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Our Annual Sale is live now ending on 31st July 2024.

Rentals available at Vivah Vastra Rentals @vivahvastrarentals.com

Notifications

NOTIFICATION 1:

Important Notification:

Customized or Made-to-Measure Products

 

Dear Valued Customer,

 We appreciate your trust in our products and services. In our commitment to providing you with tailored solutions, we want to bring to your attention the following terms and conditions regarding customizations and made-to-measure products:

  1. No Returns Accepted: Please be informed that customized or made-to-measure products are crafted exclusively to your specifications. As such, we regret to inform you that we do not accept returns or exchanges for these items. It is essential to ensure the accuracy of your requirements before placing your order.

2. Customer Responsibility: The customer shall assume all risks associated with the final appearance and fit of the garment in cases of customizations. We will diligently work to match your specific preferences, but the ultimate responsibility for the chosen design, size, and style rests with the customer.

 We understand the importance of your satisfaction, and our team is dedicated to delivering high-quality products that meet your expectations. If you have any questions or concerns regarding your custom order, please do not hesitate to reach out to our customer support team. We are here to assist you in any way we can.

Thank you for choosing us for your custom-made products. We look forward to serving you and ensuring that your unique requirements are met with the utmost care and attention to detail.

 

Sincerely,

Panache Haute Couture

 

 

NOTIFICATION 2:

Subject: Important Notice Regarding Rush Orders and Orders with Changing Requirements

Dear Valued Customer,

We hope this message finds you well. At Panache Haute Couture, we greatly appreciate your business and the trust you have placed in us for your production needs. We strive to provide the best service and products to meet your requirements and deadlines.

To ensure a smooth and efficient process, we want to bring to your attention some changes to our policy regarding certain types of orders, specifically those falling under the categories of rush orders and orders with frequently changing requirements. Please take a moment to carefully read the following updates:

Rush Orders:

All the rush orders don't fall under our cancellation policy. No refunds or Cancellations are accepted in any form once the order is finalised and you left the store.

Due to the time-sensitive nature of rush orders, we regret to inform you that we will no longer be able to send production photos for these orders in case of time-zone difference. Our priority is to expedite production to meet your tight deadlines.

By placing a rush order with us, you understand and accept that you will not receive production photos as a part of our standard process.

We recommend providing all necessary specifications and requirements clearly when placing a rush order to avoid any potential issues during production.

Orders with Changing Requirements:

For orders where requirements are subject to frequent changes, we understand the need for flexibility.

However, we will not be able to send production photos for orders with constantly changing specifications.

It is essential to provide a clear and final set of requirements to avoid disruptions to the production process.

Please note that for both rush orders and orders with changing requirements, our standard return or refund policy will not apply. We encourage you to review your orders thoroughly and communicate any specific needs or changes as early as possible.

While these changes are intended to streamline our operations and better serve your needs, we remain committed to delivering high-quality products that meet your expectations. Our team is available to answer any questions and address your concerns regarding these adjustments.

We understand that these changes may impact your experience with us, but we believe that they are necessary to maintain efficiency and uphold our commitment to delivering on time. Your understanding and cooperation in this matter are greatly appreciated.

 

Sincerely,

Panache Haute Couture