BUY BACK OPTION
Products featuring the "Buy Back" badge are eligible for our buy-back option. This badge signifies that the item can be returned to us under the terms and conditions of our buy-back program. Look for this badge when making your purchase to take advantage of this sustainable and flexible option.
We are excited to introduce our buy-back option, designed to offer you added value and flexibility with your garment purchases. Through this program, you can avail up to 30% of the original cost of your garment when you choose to resell it to us.
To participate in this option and learn more about the terms and conditions, we kindly ask you to get in touch with our dedicated team through WhatsApp at +61470219564. They will provide you with comprehensive details and guide you through the process, ensuring a seamless experience.
Question: What do you do with the garments for the buy-back option?
Answer: At Panache Haute Couture, we believe in sustainability and maximizing the lifecycle of our garments. Garments returned through our buy-back option are utilized within our rental business at Vivah Vastra Rentals. This approach ensures that each piece continues to serve its purpose, contributing to a more sustainable and environmentally-friendly model. By reusing garments in our rental service, we minimize waste and promote responsible consumption practices, aligning with our commitment to sustainable fashion.
Terms and Conditions of Buy-Back Option:
Purchase and Contract Agreement: Customers opting for the buy-back option must purchase under the terms outlined in our contract agreement. This agreement ensures clarity and mutual understanding of the terms and conditions associated with the buy-back process.
Timely Return: Garments must be returned within the dedicated timeline specified in the contract agreement. Adhering to this timeline ensures efficient processing and allows us to maintain the integrity of our inventory management system.
Shipping Responsibility: Customers are responsible for bearing the shipping costs associated with returning the garment. This includes any packaging and transportation expenses incurred during the return process.
Valuation Subject to Inspection: The exact valuation of the garment is subject to a final inspection upon its return. This inspection ensures that the garment meets our quality standards and is in a suitable condition for resale or rental purposes.
Maximum Value: While we strive to offer maximum value to our customers, the 30% return is contingent upon the condition of the garment. Factors such as wear and tear, damages, and overall quality will be taken into consideration during the valuation process.
Sale Items: Please note that the BUY BACK option is not applicable for items purchased with a BUY BACK Badge during the sale.